Serious incident reporting

Serious Incidents relating to services funded by Department of Communities for disability supports, are required to be reported by the head of the funded service who must ensure that the matter is reported to the Department of Communities using the Department's Notification of Serious Incident reporting system.

There are guidelines that define a serious incident and why it must be documented and reported. The guidelines also provide an introduction to serious incident reporting, when to complete a serious incident report, what to do in the event of a serious incident, who to contact and tips on how to complete the serious incident form.

Resources

SIR training videos (.mp4 files)

• How to create a DSC-SO logon (new users to DSC-SO)
• How to log in to DSC-SO (existing users to DSC-SO)
• How to access the SIR system via DSC-SO
• Understanding your Dashboard (Form Initiators)
• Understanding your Dashboard (Form Approvers)
• Part 1: Person Details
• Part 2: Organisations Details
• Part 3: Incident Details
• Part 4: Safeguarding Details
• Review Page
• How to copy a SIR from an existing SIR form

Related documents

PDF versions (also available in Word below)
Guidelines on completing a serious incident report form
Fact sheet - Understanding the Serious Incident Reporting process 

Word versions
Guidelines on completing a serious incident report form
Fact sheet - Understanding the Serious Incident Reporting process

Incidents (including allegations) arising in the context of NDIS funded supports or services must be notified to the NDIS Commission as a reportable incident.